Growth Management Ventures, LLC
Firm (Housing Developments), Encino, CA
Before: Combative working
Significant reduction in rework
Engaged to transform embattled, high-pressure construction company into interactive, problem-solving environment.
Three-months of facilitated training and problem solving meetings were used, held once a week.
Participants went from avoiding dealing with problems because they would cause confrontations, to addressing and tackling problems immediately.
Results included immediate and major improvements in work quality, customer satisfaction and morale among the entire workforce.
“Communication really opened up. You put us in a room and made us communicate. The bottom line is a better atmosphere of self respect and pride, where people know you’ll listen… We even set up lunch meetings, where we’d have 8 guys talking back and forth…It was terrific.”
© 2004 Growth Management Ventures, LLC